"Debugging and troubleshooting", "List of MyChat Client errors", "Error #0271".
 
Error

Error #0271: you don't have the rights for calling via Asterisk

 

Error description

You cant make calls via Asterisk integration because you do not have rights to do so.

 

Problem solution

Enable a rule for making calls via Asterisk to that rights group where a user is a member, or move his account to the rights group where this option is allowed.

 

"Server administration", "Rights Control", "Permission groups", "Private dialogues", "Calls via Asterisk integration" (rule 203).