"Debugging and troubleshooting", "List of MyChat Client errors", "Error #0013".

 

Error

Error #0013: a user with such UIN (XXX) is not connected to the server

 

Error description

A user with a specified UIN is offline.

 

Problem solution

An error occurs when requesting IP/MAC addresses of other online users. If you have special rights for this you can see a list in a profile window of other user:

 

View IP/ MAC address in MyChat

 

This error can occur only when a user is offline in application that was developed by another company (not Network Software Solutions) based on MyChat open protocol.