"Debugging and troubleshooting", "List of MyChat Client errors", "Error #0015".

 

Error

Error #15: the user is blocked

 

Error description

When connecting a user to the server his account turned out to be blocked

 

Problem solution

If a user is blocked it means that his account exists but unavailable right now.

 

How did it happen?

1.An administrator can block an account manually in "User management".

2.An administrator or moderator blocked another user for a misbehavior from a context menu "Administration".

3.The server blocked a user in automatic mode due to his inactivity (a user has not connected for some time).

 

To allow user to connect you should enable his account in "User management":

 

Enable profile in User management